Store
Policies

Store Policies

Last Updated: 25/10/2025

Welcome to Stoic Clothing.
We value your trust and want your shopping experience to be smooth and transparent.
Please take a moment to review our key store policies below.

🛍️ Orders & Payments

All orders are processed securely through trusted payment providers such as Wix Payments, PayPal, or Stripe.
You’ll receive a confirmation email once your order is placed, and another when it ships.

Please double-check your shipping address before submitting your order — we cannot guarantee changes once processing has started.

🚚 Shipping

Orders are typically processed within 1–3 business days.
Delivery times:

• UK orders: 2–5 business days

• International: 7–21 business days (depending on customs and location)

You’ll receive tracking details via email once your order is dispatched.
Customs or import fees for international orders are the responsibility of the customer.

🔁 Returns & Refunds

We accept returns within 14 days of delivery.
Items must be unworn, unwashed, and in their original condition with tags attached.

Non-returnable items:

• Sale or discounted products

• Custom or final-sale items

Refunds are processed to your original payment method within 5–10 business days after we receive and inspect your return.

To start a return, email us at support@stoiclothing.com with your order number and reason.

🔒 Privacy

Your personal information is protected and used only to process your order, improve your shopping experience, and send you updates (if you opt in).
We never sell your data.
For full details, please see our Privacy Policy.

⚖️ Terms & Conditions

By using our website and purchasing from Stoic Clothing, you agree to:

• Provide accurate information

• Use our site for lawful purposes only

• Respect our intellectual property rights

For complete details, please refer to our Terms & Conditions.

📦 Damaged or Lost Orders

If your order arrives damaged or goes missing, contact support@stoiclothing.com within 7 days of delivery with your order number and photos.
We’ll make things right as quickly as possible.

📩 Contact Us

If you have any questions about your order, returns, or our policies, reach out to us at:

Stoic Clothing
Email: support@stoiclothing.com
Website: www.stoiclothing.com

Thank you for supporting Stoic Clothing.
Your trust and loyalty mean everything to us — and we’re here to make sure you always have a great experience.