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Refund Policy

Refund Policy

Last Updated: 25/10/2025

Thank you for shopping with Stoic Clothing.
We’re committed to making sure you’re completely satisfied with your purchase.
If you’re not happy with your order, please review our policy below.

1. Returns

We accept returns within 14 days of the delivery date if the item is either damaged or defective.

To be eligible for a return:

  • The item must be unused, unwashed, and in original condition

  • All tags and packaging must still be attached

  • You must provide a valid order number or proof of purchase

Items that cannot be returned:

  • Sale or discounted items

  • Custom or personalized products

  • Items marked “final sale”

2. Exchanges


Please contact support@stoiclothing.com within the return period to arrange an exchange.

3. Return Process

To start a return:

  1. Email support@stoiclothing.com with your order number and reason for return.

  2. We’ll send you instructions on where to send your package.

  3. Once your return is received and inspected, we’ll notify you via email.

Please note:

  • Customers are responsible for return shipping costs (unless the item is damaged or incorrect).

  • We recommend using a trackable shipping method; we cannot guarantee receipt of returned items without tracking.

4. Refunds

If your return is approved:

  • A refund will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable unless the return is due to our error or a defective item.

If you haven’t received your refund after 10 business days, please first check with your bank or payment provider before contacting us.

5. Damaged or Defective Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at support@stoiclothing.com with:

  • Your order number

  • A brief description of the issue

  • A clear photo of the item

We’ll replace or refund the item as quickly as possible.

6. Cancellations

Orders can only be canceled within 24 hours of purchase if they haven’t been shipped yet.
Once an order has been dispatched, it can no longer be canceled and must go through the return process.

7. Contact Us

If you have any questions about this policy or need help with a return or refund, contact us at:

Stoic Clothing
Email: support@stoiclothing.com
Website: www.stoiclothing.com

We appreciate your trust in Stoic Clothing and your support for our brand.

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